Implementation & support
We stay with you after go-live.
Green Codes configures the platform around your organization and supports your teams in Arabic and English.
Your journey
A structured rollout.
- 1
Discover
Projects, roles, authorities and reports are mapped with your team.
- 2
Configure
Organization structure, workflows, forms, notifications and branding.
- 3
Migrate
Templates and previewed imports bring existing registers across.
- 4
Train
Role-based sessions plus an English and Arabic user manual and video tutorials.
- 5
Support
Support tickets with service levels, in-app help and guided tours.
Help built in
Answers where people work.
Help center
Articles for every module in English and Arabic, reviewed before publication.
Video academy
Narrated tutorials in both languages for documented screens and module overviews.
Guided tours
Step-by-step tours that highlight parts of a page and remember each person’s progress.
Support desk
Tickets with service levels, escalation and satisfaction ratings.