Incident Investigation: Connect Evidence to Lasting Learning
Bring timelines, evidence, root-cause methods and follow-up actions together in Green Codes Pro, with human-led AI assistance where configured.
An investigation becomes valuable when it explains what happened and supports changes that reduce the chance of recurrence. A collection of attachments alone cannot do that. Green Codes Pro brings the investigation team, timeline, interviews, evidence and actions into a shared workspace so the reasoning can be reviewed alongside the record.
Build one account of the event
Create the sequence of events and distinguish reported information from corroborated or verified facts. Record interviews and supporting files in the investigation. This helps reviewers see where the evidence is strong and where a further question is needed, rather than treating every statement as equally established.
Choose methods that fit the case
The platform supports methods including 5 Whys, Fishbone, Barrier analysis, BowTie and SCAT. Organisational rules can determine which methods are required or recommended. Several methods may be used in one investigation when they illuminate different parts of the event.
Connect causes to action
Confirming a root cause is a controlled responsibility. Link findings to corrective and preventive actions, and use the completeness checks to identify missing evidence, methods or unaddressed causes before submission. Closing the report should not hide work that still needs an owner.
Use AI to support, not conclude
Where configured, AI can suggest questions, identify gaps and offer possible contributing factors as hypotheses. It can also help draft a learning pack for human review. Investigators remain responsible for the conclusions, and nothing should be presented as an automatically verified cause or automatically published lesson.
Explore the capability
Request a Green Codes Pro demonstration using a workflow from your own organisation.
