WhatsApp AI Reporting
Your people already use WhatsApp. Let them report what they see in a short conversation — the assistant asks for the photo and location, and your safety team receives a structured observation ready for review.
There is an opening without guardrails on the third floor. 09:41
Your observation has been received. Can you send a photo and specify the location?
Interactive demonstrationSimulated
Step through a simulated conversation and watch the structured record — and the dashboard — fill in as it happens.
WhatsApp reporting
Step 1 of 7: The worker reports. A plain message, in Arabic or English — no app to install, no form to find.
Today
There is an opening without guardrails on the third floor.
09:41
Observation
Being draftedObservations · today
| Reference | Location | Severity | Source | Status |
|---|---|---|---|---|
| OBS-0147 | Gate 2 | Medium | QR | Under review |
| OBS-0146 | Warehouse A | Low | Web | Closed |
Simulated
Simulated conversation with sample data. Real WhatsApp reporting needs a WhatsApp Business account connected to your Green Codes workspace, and AI suggestions need a configured AI provider.
Conversation → structured observation
The conversation stays natural for the worker. Behind it, each answer is stored where your safety team expects it — so WhatsApp reports sit in the same register, with the same numbering and workflow, as reports from the web.
Photos, voice and language
Several photos can be sent with one report and are kept on the record. The assistant asks for one, but a report can go ahead without it.
Voice notes are attached to the report. Where a speech-to-text provider is configured, they are transcribed so the reviewer can read them.
The assistant answers in the language of the message, and Arabic keywords work as well as English ones.
AI-assisted risk analysis
Where an AI provider is configured, the assistant reads the photo and the text and proposes what a trained reviewer would look for first. Every suggestion is labelled as one.
AI suggestion · for review
Install temporary guardrails; barricade the opening until they are fixed.
Suggested — confirm before acting
Review and corrective action
01
The report arrives in the observation register, marked as sent by WhatsApp, ready for review.
02
A reviewer checks the facts and the AI suggestions, then confirms or changes them.
03
A corrective action gets an owner and a due date, with reminders as it approaches.
04
The action is completed with evidence and verified before the observation closes.
Business advantages
Workers report from the app they already use every day.
A message and a photo replace a form that is often filled in later — or never.
Supervisors, operators and subcontractor crews can all report, in Arabic or English.
Every WhatsApp report is a structured record that feeds the same dashboards and exports.
The description, photo and location arrive already in place for the reviewer.
Reports follow your numbering, review and corrective-action workflow.
Privacy and responsible AI
WhatsApp reporting is identified reporting: the reporter’s number comes with the message. We say so plainly, so workers can choose the channel that suits them.
Availability by edition
WhatsApp reporting is available in every edition once a WhatsApp Business connection is configured for your organization.
Report observations by WhatsApp: description, photos or voice notes and location, with AI suggestions after the report arrives where an AI provider is configured.
Report observations — and, with the right permissions, incidents, corrective actions and more — from registered numbers, with AI reading the photo during the conversation where configured.
Everything in Cloud Pro across every Green Codes Pro module, with the record types and rules agreed for your organization.
Questions
Still deciding? Our team can show WhatsApp reporting on a live demonstration.
Related features
Tell us about your sites and your teams, and we will prepare a quotation with WhatsApp reporting configured for you.
