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Incident & Near-Miss Management

Report, classify and close every accident and near miss — with the rates leadership needs.

Record accidents, near misses and unsafe conditions with the people involved, injuries, environmental and asset impact, and cost. A configurable severity matrix suggests the actual and potential level, regulatory notification deadlines are tracked, and the approved report is issued to its distribution with acknowledgement.

Capability map

22 capabilities
  • Capability7
  • Workflow2
  • AI2
  • Mobile1
  • Reporting3
  • Alerts1
  • Integration1
  • Governance5
7 workflow stagesAI-assistedMobile & field

Overview

Why Incident & Near-Miss Management matters

The challenge

Incident data is scattered across forms and spreadsheets, so classification is inconsistent and lost-time or recordable rates are recalculated by hand. Regulatory deadlines and distribution of the final report depend on individual memory.

How Green Codes Pro helps

Green Codes Pro captures each incident once — from desk, phone, offline or WhatsApp where configured — and applies the organization's own classification rules, preliminary-report deadlines and approval workflow. Executive dashboards compute TRIR, LTIFR and DART rates against the organization's targets from the same records.

How it works

From first entry to closure

The 7 stages a record moves through, from the first entry to a verified close.

  1. 01

    Stage 1

    Report

  2. 02

    Stage 2

    Classify

  3. 03

    Stage 3

    Preliminary report

  4. 04

    Stage 4

    Investigate

  5. 05

    Stage 5

    Approve

  6. 06

    Stage 6

    Issue report

  7. 07

    Stage 7

    Close and review

Capabilities

What you can do

22 documented capabilities, each verified against the product.

22 capabilities

  • Capability

    Accidents, near misses and unsafe conditions

    Report an accident, a near miss or an unsafe condition, with guidance on which applies.

  • Capability

    Impact and cost recording

    Record what was affected — injury, illness, environmental discharge, equipment failure, shutdown, fire, gas leak, permit breach, security breach or reputation — with severity, duration and cost.

  • Capability

    People involved and witnesses

    Name the employees, contractors, visitors or members of the public involved, and the witnesses.

  • Capability

    Injury details with body map

    Record each injured person's nature of injury, injury types and injured body parts on a front and back body map, with shift details.

  • Capability

    Recordable injury classification

    Flag lost time, restricted work, medical treatment and fatality, and track estimated and actual days lost or restricted and the return-to-work date.

  • Governance

    Severity matrix and potential level

    A configurable severity and likelihood matrix suggests the actual and potential incident level and marks high-potential incidents; any choice that differs from the suggestion needs a recorded reason.

  • Governance

    Configurable categories and levels

    Each organization defines its own incident categories, levels, cause types and injury vocabulary in Settings.

  • Alerts

    Preliminary report deadlines

    Set how many hours each incident level allows for the preliminary report and remind the investigator or task holder once a day when it is late.

  • Governance

    Regulatory notifications register

    See which incidents oblige a notification to an authority and by when, produce the notification as a PDF, attach proof of submission and flag any sent late.

AI-assisted

Intelligence built in

Where AI is configured, it can suggest an incident level from the recorded impact, summarise an incident and find similar past incidents; incident search can match by meaning when an embedding model is assigned. People review and decide on every suggestion.

AI suggestions support qualified people — they never replace professional review, and every decision stays with your team.

AI across the platform →
  • Search incidents by meaning

    Describe what happened in your own words to find similar incidents; matching by meaning works where an embedding model is assigned, otherwise it searches by words.

  • AI incident suggestions

    Where AI is configured, it can suggest a level, summarise the incident and list similar incidents; each suggestion is accepted or dismissed by a person.

Mobile & field

In the field

Report from a phone with photos, location pin and signature, capture offline and sync later, and approve, return or close workflow steps from a phone with camera evidence.

  • Offline and WhatsApp reportingIncidents can be captured offline in the installable app and synced later, or reported through WhatsApp where configured.

Business advantages

What changes for your organization

  • Consistent classification through a configurable severity matrix with recorded overrides.

  • Injury details, lost days and return to work captured in one place.

  • Regulatory notification deadlines tracked with proof of submission.

  • Leadership sees lagging and leading indicators against targets without manual calculation.

  • Approved reports are issued and acknowledged with a traceable version.

  • Periodic reviews give management a signed-off record of each period's incidents.

Who benefits

  • CEOs
  • HSE directors
  • Operations directors
  • Project directors
  • Compliance managers
  • Site supervisors

Incident & Near-Miss Management

Frequently asked questions

All frequently asked questions →

Incident & Near-Miss Management

See it working with your own processes

Book a live demo with a product specialist, or request a quotation tailored to your users, projects and sites.