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Quality Management

NCRs, inspection and test plans, defects, materials and calibration in one quality system

Quality Management covers non-conformance reports with root cause and effectiveness review, inspection and test plans with hold and witness points, inspection requests, defects and snagging, material submittals and delivery inspection with batch traceability, calibration of measuring equipment, quality objectives, cost of poor quality and customer complaints.

Capability map

19 capabilities
  • Capability3
  • Workflow7
  • AI1
  • Reporting4
  • Integration2
  • Governance2
6 workflow stagesAI-assistedMobile & field

Overview

Why Quality Management matters

The challenge

Quality records on projects are spread across inspection forms, material logs and NCR spreadsheets, so repeat defects and out-of-calibration instruments are discovered late. Closing an NCR without checking effectiveness lets the same problem return.

How Green Codes Pro helps

Green Codes Pro runs NCRs through containment, correction, root cause, corrective actions and an effectiveness review, never overwrites inspection results, derives calibration status instead of typing it, and computes every quality figure from one source that links to the records it counted.

How it works

From first entry to closure

The 6 stages a record moves through, from the first entry to a verified close.

  1. 01

    Stage 1

    Raise NCR

  2. 02

    Stage 2

    Contain and correct

  3. 03

    Stage 3

    Investigate root cause

  4. 04

    Stage 4

    Corrective actions

  5. 05

    Stage 5

    Verify

  6. 06

    Stage 6

    Review effectiveness and close

Capabilities

What you can do

19 documented capabilities, each verified against the product.

19 capabilities

  • Workflow

    Non-conformance reports

    NCRs with containment, correction, root cause through the investigation service and corrective actions; verification is blocked while an action is open.

  • Governance

    Effectiveness review

    After actions close, an effectiveness review records effective, partial, ineffective or further action, reopening the NCR or raising an action per setting.

  • Capability

    Inspection and test plans

    ITPs with revisions and sequenced items carrying hold, witness, review or surveillance points.

  • Workflow

    Inspection requests

    Inspection requests with client-configurable numbering; results are never overwritten, and a reinspection is a linked new request.

  • Workflow

    Defects and snagging

    Defects, snags and punch items with priority-derived due dates; repeats can be escalated to an NCR.

  • Workflow

    Material submittals

    Material approval submittals with outcomes and a resubmission chain against a material master.

  • Workflow

    Material delivery inspection (MIR)

    Deliveries inspected on arrival with batch and lot, quantities, outcome and disposition, plus sample and lab tests.

  • Reporting

    Batch traceability

    Trace a received batch to where it was installed.

  • Capability

    Calibration and measuring equipment

    Measuring and test equipment with calibration events and certificates; status is derived, never typed, and QR labels open the instrument.

AI-assisted

Intelligence built in

AI assists with NCR facts and similar NCRs, root-cause suggestions, inspection finding summaries, defect classification and quality trends, read through the same visibility as the registers. It is advisory; people decide.

AI suggestions support qualified people — they never replace professional review, and every decision stays with your team.

AI across the platform →
  • AI quality assistant

    AI suggests root causes, summarises inspection findings, classifies defects, finds similar NCRs and describes trends; people decide.

Mobile & field

In the field

Calibration labels on instruments can be scanned from a phone to open the instrument record, subject to the same permissions as the register.

Business advantages

What changes for your organization

  • NCRs closed only after actions and effectiveness are verified

  • Hold points respected before work proceeds

  • Material batches traced from delivery to installation

  • Impact of out-of-calibration instruments assessed

  • Repeat defects escalated to NCRs

  • Quality performance traceable to the underlying records

Who benefits

  • Project directors
  • Operations directors
  • Compliance managers
  • Contractors
  • Site supervisors

Quality Management

Frequently asked questions

All frequently asked questions →

Quality Management

See it working with your own processes

Book a live demo with a product specialist, or request a quotation tailored to your users, projects and sites.